Online Shopping at West End Clothing
We have lots of stock coming and going from our shop in West End of Kaikoura. Classic styles that stay year after year and also new ones that come and go with the seasons, for this reason we ask that you contact us on facebook, Instagram or give us a call on 033195319 to chat about what you are wanting, this will be quick and easy and means we can get it on its way to you quickly!
Payments can be by bank transfer into our business bank account or by credit card, this makes for quick and easy safe payments.
For shipping costs please contact us direct, all purchases over $250 will be freight free (within New Zealand).
We also do free gift wrapping on request.
Acceptance of your order
Orders will be processed within 24 hours during a normal working week. This excludes weekends and public holidays.
Payments can be made through direct payment to our bank account or by phoning us with credit card details.
Shipping and Tracking your Order
- We offer FREE shipping within New Zealand on orders over $250.
- Sorry due to COVID we cannot post any items internationally at this time.
- All goods will be sent by Track and Trace method. We will email you with departure and Track and Trace details.
- A signature will be required on delivery.
- Delivery will be within 3 to 5 days from confirmation of your order.
- Should there be a delay in dispatching your order we will contact you immediately via email.
Returns and Exchanges
- All items are quality controlled and checked for any faults before being dispatched.
- All sale items are a final sale and are strictly non returnable.
- If for any reason you are not satisfied with your purchase please contact us immediately by email to firstname.lastname@example.org or phone (03) 3195319. If returning item you must inform us immediately.
- You must return the item within 7 days for exchange.
- If you are unhappy with your order in any way, it can be returned or exchanged provided that it is as new and in a saleable condition.
- Shipping charges from the original order are non refundable.